AI Receptionist for Restaurants – Bookings Made Effortless
Never miss a reservation or customer enquiry with HiThere AI – your professional AI virtual answering service, available 24/7 to manage bookings and customer calls.
Why Restaurants Trust HiThere AI
Instant Booking Management
Automatically handle reservations, check real-time table availability, and manage special requests, ensuring smooth seating arrangements and satisfied diners.
Round-the-Clock Service
AI Receptionist can take reservations and respond to customer enquiries 24/7, even when your restaurant is closed, so you never miss an opportunity.
Order Processing & Recommendations
Process takeout and delivery orders accurately, suggest menu items, and manage custom requests efficiently.
Menu Guidance & Information
Provide clear answers about dishes, ingredients, allergens, and daily specials to help customers make informed choices.
Customer Support
Handle complaints, special requests, and provide information about opening hours, location, or services with professionalism.
Team Coordination
Notify kitchen and floor staff of special orders, dietary requests, and urgent customer needs to ensure seamless service.
How HiThere AI Supports Your Restaurant
Customer
Hi, I’d like to book a table for tonight.
HiThere AI
Hi! How many guests will be joining you?
Customer
Two people, please.
HiThere AI
Great, your table for two is confirmed for 8 PM.
Never Miss a Booking
Keep every reservation on track, even during your busiest service periods. While your team focuses on serving guests, our AI Virtual Receptionist answers calls instantly, checks table availability, and confirms bookings without delay.
Key Benefits:
- Manage reservations during peak dining hours
- Check live table availability
- Handle special requests and dietary needs
Increase Orders with 24/7 Support
AI Receptionist can take takeout and delivery orders outside opening hours. It knows your full menu, recommends dishes to customers, and processes order details accurately.
Key Benefits:
- Take orders anytime, including after hours
- Suggest popular dishes and upsell options
- Record delivery instructions and payment information
Customer
Hi, I’d like to place a takeout order.
HiThere AI
Hello! What would you like to order today?
Customer
I’ll have the grilled salmon and a side salad.
HiThere AI
Perfect! I’ve recorded your order and delivery details, and it will be ready at your requested time.
Customer
Hi, can you tell me today’s specials?
HiThere AI
Hi! Today we have grilled barramundi with lemon butter and a vegan mushroom risotto.
Customer
Perfect, and does the risotto have any allergens I should know about?
HiThere AI
It’s free from nuts and gluten, and we can make it dairy-free if needed.
Consistent Customer Service & Menu Assistance
Our AI Virtual Receptionist provides diners with accurate information about your menu, ingredients, allergens, and specials. It handles enquiries professionally, helping maintain a high standard of service every time.
Key Benefits:
- Answer detailed questions about dishes and ingredients
- Provide allergen and dietary guidance
- Handle customer enquiries and complaints professionally
Set Up Your Restaurant AI Receptionist in Minutes
Step 1: Answer Calls and Take Reservations Instantly
HiThere AI answers every incoming call automatically, ensuring no reservation or customer enquiry is missed. Guests are greeted warmly and professionally from the first ring.
Step 2: Recognise Returning Customers via iHub CRM
The AI receptionist identifies repeat diners using HiThere AI’s iHub CRM, allowing personalised service based on past visits and preferences.
Step 3: Manage Orders and Special Requests
HiThere AI handles takeout, delivery, and dine-in enquiries naturally, records accurate orders, and logs special requests for your kitchen staff in iHub CRM.
Step 4: Automated CRM Logs and Notifications
All interactions are automatically logged in iHub CRM, with summaries and alerts sent via SMS or email to keep your team informed and prepared to serve.
Frequently Asked Questions
Can the AI answering service handle complex reservation requests?
Yes. HiThere AI can manage intricate bookings, including large parties, special events, dietary requirements, and seating preferences. It checks availability across multiple time slots and offers alternatives when needed.
Can the AI answering service take takeout and delivery orders?
Absolutely. HiThere AI’s answering service can process complete takeout and delivery orders, including customisations, special instructions, and payment details. It coordinates with your kitchen team to ensure timely preparation.
How does the AI Receptionist handle menu updates and daily specials?
You can update your menu, prices, and daily specials via the HiThere AI dashboard. The AI instantly reflects changes, so callers always receive accurate and current information.
How does HIThere AI manage allergen and dietary enquiries?
HiThere AI can provide detailed information on allergens, dietary preferences, and suitable menu substitutions, ensuring safe and informed dining experiences for all customers.
Can HiThere AI work with my reservation system?
See HiThere AI’s Restaurant AI Receptionist in Action
Join hundreds of restaurants already using HiThere AI — an AI Virtual Receptionist that never misses a booking or customer enquiry. Book a demo today!